- Stocked Products and Standard Shipping
- Same Day Shipping
- Estimated transit time
- Express Shipping
- Order Pickup
- Freight Shipments
- International Shipping
We ship most orders same day via UPS Ground from our Idaho and Georgia stocking locations. Not all products are stocked at each location and some products ship directly from the manufacturer. Refer to the product page for more specific information regarding lead time on each product.
Most of our products ship same day from our stocking locations unless otherwise noted on the product page. The order cutoff time for same day shipping (for products that ship same day) is 3 PM ET for customers on the eastern half of the United States and 3 PM MT for customers on the western half of the United States.
Our products ship from multiple locations. Most lightweight products ship from both Idaho and Georgia same day. Other heavier products ship same day or next day direct from the manufacturer. Custom products have varied lead times. Refer to the product page to see which location(s) the product will ship from and the estimated delivery days.
Orders of significant weight will occasionally ship via freight for an easier delivery and to protect the products during transit. These shipments require a signature at delivery and inspection by the recipient for any damaged or lost product. For IsoStore to file a claim on the recipient’s behalf, all damage or lost product must be noted at delivery. Failure to inform the driver of damaged or lost product will limit our claim to 33% of the value of the damaged or lost product.
We will ship any of our products worldwide. Due to the extreme weight of many of our products, international shipping (except to Canada or Mexico) can be hugely expensive. We recommend that our international customers purchase products that are either lightweight (i.e. resilient sound clips) or in bulk (i.e. Green Glue Compound 5 gallon pail instead of tubes). The lighter the packages and the fewer number of packages shipped, the cheaper the cost. At this time, we currently will only ship international orders with a sub-total valued over $250 USD (excluding orders to Canada).
Please Note: Our online shopping cart will only calculate ground shipping to Canada for the lightweight products. For all other products to Canada or any orders to other countries, please contact us first via email to request a quote.