Site FAQ
Find helpful resources and answers to common questions about our products and services.
Order Status
Every customer that orders from our site or over the phone, will receive an order confirmation after placing the order and a shipment confirmation once the order ships. Please check your inbox or spam folder for the order and shipment confirmation if you have not received either of these.
If you created an account then you can review the status of your order by logging into your account using the email address and password you provided during checkout. If you ordered over the phone then the password will have been emailed to you automatically.
An estimated lead time for the products you ordered can be found on each product page below the product pricing information. If you require further assistance for an update on your order, then please fill out our contact form or, if available, open a live chat with one of our customer support agents.